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Customer storyFintech lending

Turning fragmented financial operations into one trusted banking core

TUROG rebuilt Shara's core banking configuration for two markets, restored confidence in financial reporting, and completed a tightly managed hot migration with minimal interruption.

Nigeria & Kenya2022Core banking implementation
SCustomer story
Shara
Core banking implementation
2 markets

separated within a multi-tenant banking model

2–3 days → instant

shift from manual reporting to system visibility

≈3 hours

final controlled cutover window

Shara

About the customer

Shara is a fintech lender operating across Nigeria and Kenya. As the business prepared to scale, its teams needed a core banking foundation that could separate entities, currencies, products, and reporting without slowing daily operations.

An earlier implementation had placed both markets in the same tenant. The resulting reporting and currency conflicts meant critical calculations still lived in spreadsheets and Microsoft Access instead of the core platform.

Apache FineractMulti-tenant core bankingETL migrationFinancial reporting
The challenge

A core system the finance team could not yet trust

The Nigerian and Kenyan operations were configured together, mixing financial positions and creating currency and foreign-exchange conflicts. Entity-level reporting was unreliable, so teams continued to assemble balances manually outside the core.

Loan tracking and repayment calculations also depended on separate tools. At the same time, Shara needed product configurations that reflected local regulatory and accounting requirements, including provisioning, charges, and specialised payment structures.

  • Mixed entity reporting across Nigeria and Kenya
  • Manual loan calculations in spreadsheets and Microsoft Access
  • Product and ledger rules that did not reflect operating requirements
  • No practical full-blackout window for migration
We were relentless in working through the hard parts of implementation with the team—especially when business continuity made a conventional cutover impossible.
TUROG delivery team
The solution

A multi-tenant core designed around the operating model

TUROG first mapped the reporting, loan, product, and integration gaps with Shara's engineering and finance teams. The platform was then reconfigured as a proper multi-tenant environment, with entity separation and financial reporting aligned to the models the business already relied on.

The team worked through provisioning, charges, upfront payments, derivative balances, and other product rules. When continuous live transactions made a conventional cutover impractical, TUROG planned and executed a hot migration, reconciling balances around a short final interruption.

01

Entity and currency separation

Reconfigured the core so each market could operate and report independently while remaining on a shared platform.

02

Financial reconciliation

Matched system reports to established finance models so the core could become the primary source of truth.

03

Regulatory product configuration

Implemented provisioning, charges, repayment structures, and specialised product rules with the finance team.

04

Hot migration

Protected business continuity through staged migration, live-balance reconciliation, and a controlled final cutover.

The result

Faster reporting, clearer positions, and room to innovate

Shara moved from manually preparing financial positions over two or three days to near-instant reporting in the core platform. Finance teams could see the Nigerian and Kenyan entities independently and rely on a consistent operational record.

With core calculations and reporting brought into the system, the platform became a stable foundation for further product innovation. The engagement also established a long-term working relationship between the two teams.

  • A trusted system of record for finance and lending operations
  • Independent financial visibility for each operating market
  • Less manual calculation and reconciliation outside the core
  • A reliable platform for subsequent product development
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